Returns and Refunds
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it.
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Return of Faulty Goods
Goods that are faulty can be exchanged within 14 days of purchase date.We will pay all shipping costs. To exchange products, the goods must be returned in their original condition.
We accept no responsibility for loss or damage occurring in transit on return to us. Returns take approximately 7 days to process from the date of receipt of goods.
We do not accept responsiblity for shipments out of Australia. International orders can only be cancelled if the order has not passed through Australian Customs, so if you wish to cancel an order notify us ASAP within 24 hrs of payment, buyer is responsible for return postage.
Please contact us on 0457 587 675 or email us at firstname.lastname@example.org should you have further questions regarding any returns.